IgnyteAI (a Kingsley Gate company), hereby referred to as IgnyteAI, Ignyte “we,” “us,” “our” is committed to protecting your privacy. This Privacy Policy explains our data practices regarding the Personal Information we collect about you in connection with our resources and services available through the website (the “Services”), all of which are entirely voluntary, and what steps you can take to protect that information.
Here are the topics we will cover in this Privacy Policy:
To enable us to provide quality services to you, we need to collect anonymous and Personal Information about you. “Personal Information” means any information concerning the personal or material circumstances of an identified or identifiable individual. We collect Personal Information through your use of the Software and related services and information you provide related to your use of the website and mobile applications.
Your Personal Information includes, but is not limited to, your:
You are under no obligation to provide any Personal Information to us at any time. However, if you should choose to withhold specific information, we may be unable to provide you with certain services.
We will use your Personal Information only for the purpose of providing our services to you, including to:
We send you push notifications from time to time in order to provide you with in-product reminders and notifications. If you no longer wish to receive these types of communications, you may turn them off at the device level.
IgnyteAI may send you emails or newsletters with information and offers about the IgnyteAI platform and services. You can opt out of such communications free of charge at any time by contacting us at operations@ignyteai.com.
When you visit the website we may automatically collect additional information such as the type of Internet browser or mobile device you use, your IP address and the operating system of your device. We use this information to analyze trends, administer the site, track users’ movements and gather demographic information about our user base and to personalize the website to users’ preferences.
In general, we will use and disclose your Personal Information to administer our services to you including disclosing your Personal Information to agents or contractors that work on our behalf. We may also disclose your Personal Information if you have expressly consented to this.
Except as described in this Privacy Policy, we will not sell, rent or make available your Personal Information to third parties without your permission. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In the event that we undergo re-organization or are sold to a third party, any Personal Information we hold about you may be transferred to that re-organized entity or third party in accordance with applicable law. IgnyteAI may disclose your Personal Information if legally required, as otherwise required under applicable law, or if we believe disclosure is necessary to protect or defend our rights or those of others.
Upon request we will provide you with information about whether we hold any of your Personal Information. If your Personal Information changes or is incorrect or outdated, you may correct, update or amend it through the “my account” section of the website. We will respond to your request within 30 days.
We may create “Anonymous Information” records from Personal Information by excluding information that could link the Anonymous Information back to you. We may use this Anonymous Information for internal purposes, such as analyzing patterns in program usage. We reserve the right, subject to applicable law, to use and disclose any Anonymous Information at our discretion.
Technologies such as cookies, beacons, tags, scripts and other similar technologies are used by us and our service providers. These technologies are used to help administer the site, identify users, measure traffic patterns, personalize content, and better manage content.
Cookies are pieces of information that include a unique reference code that a website transfers to your device. We use cookies to remember that you have used the website before; allow you to navigate more quickly; remember your login session; store your settings and preferences; customize parts of the website; and collect statistical information about how you use the website.
Most browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. Please note that by blocking or deleting cookies you may not be able to take full advantage of the website.
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, events within the application, aggregated usage, performance data, crash reports and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
The IgnyteAI website and mobile applications may contain links to other websites that are not owned or controlled by us. We have no control over and are not responsible for the privacy policies governing such other websites. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
IgnyteAI follows reasonable physical, electronic and managerial procedures designed to safeguard and secure your Personal Information. However, no company can fully eliminate security risks associated with Personal Information. Amongst the security measures we take is a login process requiring a password and username and a firewall protecting our hosting server. You are responsible for keeping your password and username confidential and secure.
Your data will be processed and held by IgnyteAI at AWS datacenters located in the United States of America. We will take measures to ensure that your Personal Information is stored safely with us and maintain compliance with US Data Protection Acts and the applicable Data Protection Acts within the EU.
If your membership is terminated for any reason, we will delete your contact information so that we retain only Anonymous Information in our databases, unless we are obliged to store your Personal Information for legal or billing reasons.
You have a legal right under data protection law to a copy of all the information held about you by us. On request we will provide you with a copy of this information. You also have a right to correct any errors in that information and a right to prevent the use of your Personal Information for direct marketing purposes.
This Privacy Policy is subject to change from time to time. We will post any revised version of the Privacy Policy on the IgnyteAI website. If we make material changes, we will also send you an email to the last email address you provided to us. Any amended Privacy Policy will be effective seven (7) calendar days after posting for existing members.
If you do not agree to any of the changes, you must notify us prior to the effective date of the changes that you wish to terminate your membership with us. Continued use of our Services following notice of such changes will indicate your acknowledgement and acceptance of such changes.
Please submit any questions, concerns or comments you have about this Privacy Policy or any requests concerning your personal data by email to operations@ignyteai.com or via the “contact us” section of our website.
